Prior to a two-county consolidated dispatch, sheriff departments from both counties were fielding 911 calls using existing road and corrections department staff. In 1995 the decision was made to hire a civilian 911 staff with the intent of forming a group whose sole purpose was the intake and dispatch of 911 and non-emergency calls for the two-county area. The original staff was comprised of a director, 10 full-time dispatchers and 2 part-time dispatchers. Informal training was conducted and on September 11, 1995 at 9:11 PM (9/11 at 9:11) from the basement of the Oceana Co Sheriff Department, Mason-Oceana 911 went live.
Recognizing the need for additional space, the Board of Directors began exploring the construction of a centrally located 911 facility and emergency operations center (EOC). Construction began on November 8, 2002 and plans were underway for the migration from the basement of the Sheriff's Department to a modern, dedicated facility complete with current dispatching technologies.
The facility at 9160 N Oceana Dr. went live on August 12, 2003. The structure is host to the EOC, administrative offices , a primary dispatch area, electronic equipment room, storage room, workout room, and locker rooms. It is centrally located to all agencies in the two-county area, and is close to US 31 for out-of-area access. It is just down the road from a newer motel which works well for the classes that the center hosts during the year.